A couple of weeks ago, I went to the Laguna Beach restaurant depot to get a meal.
After two hours of standing in line, the counter was empty.
I walked in and ordered two bowls of chicken and fries.
I paid with my credit card, and then I walked out the door.
The queue had grown longer than I expected.
I thought, “Wait, what is going on?”
The wait staff seemed to be working on an app, with a message that appeared on the screen: “This restaurant is closed for lunch, and you have until 2pm to buy lunch.
It’s still early in the day, so we will need to work extra hard tomorrow to accommodate you.”
I’d been to a few restaurants before, but none had this much in common.
There were no menu options or prices, only “Order” or “Order by phone” options.
I wondered what this was all about, but my questions were answered by an employee: The restaurant was closed, she said.
The next time I was at Laguna, I didn’t want to go again.